5 minutes with Practice Manager Sherrie D'Souza
15 May 2015
Practice Manager of six over two locations, Sherrie D’Souza is a highly valued staff member at MIA. We sat down with her to get some insight into a day in the life of her role and what inspires her.
Can you tell us a bit about your role?
I am the Practice Manager of six, over two locations, MIA and RPA as well as 17 Doctors across both those locations as well. I supervise the administrative management of the clinics at these locations including staffing, finance and other practice matters.
What drives you to come to work?
The opportunity to make life a little bit easier for our patients and if we can put a smile on their faces, as secretaries that is a great day.
How do you stay positive?
It is easy to stay positive because our patients are positive. They have a fierce positivity that doesn’t show any boundaries, there is no way we can be negative when we are seeing such amazing results. How far the research has come also inspires such positivity as we can see how we are changing lives daily.
Explain the team environment within the clinic
The Doctors are incredible and passionate and happy to share their knowledge and foster an environment of learning. The secretaries are feeding off the energy, they give that bit extra and I am lucky to work with such an incredible team, it is so enjoyable to work with such great people. It doesn’t feel like a job to me, it is my life and I love it.
What do you like to do in your spare time?
I love spending time with my husband and my cat; I also love my hobbies like cross-stitch. I like to have lots going on, I don’t like having idle hands, and I am always looking for my next project to do!
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